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HomeServicesAnnual Maintenance Contract
AMC Plans

Annual Maintenance Contract

Annual Maintenance Contracts that keep your Royal POS running at peak performance — unlimited support, updates, and priority response.

Unlimited Support Free Updates Priority Response
🛡️
800+
AMC Clients
4hr
Response
1 Year
Coverage

An AMC with Royal POS is not just a support contract — it is a business continuity guarantee. Your contract covers unlimited support calls, software version updates, annual system health checks, priority on-site response within 4 hours in the Bangkok metro area, and discounted hardware replacement. Over 800 businesses across Thailand trust Royal POS AMC to keep their operations running without interruption.

What Your AMC Covers
▶ What Your AMC Covers — 2 min

How It Works

01
AMC Sign-Up

Choose your AMC tier and sign the agreement. Coverage starts immediately.

02
System Health Check

We perform a full system audit within 7 days of AMC start to baseline your setup.

03
Software Updates

All new Royal POS versions are automatically included and deployed with your approval.

04
Priority Support

AMC clients jump to the front of the support queue — guaranteed 30-minute response.

05
Annual Review

12-month review meeting to assess performance and plan any needed upgrades.

What's Included

Unlimited Support Calls

No limit on the number of support requests during the contract period.

Software Updates

All Royal POS updates included at no extra cost.

Health Checks

Quarterly system health checks and performance optimization.

Priority Response

30-minute response guarantee, 4-hour on-site for critical issues.

Hardware Discounts

15% discount on all hardware replacements and upgrades.

Benefits at a Glance

Business Continuity Guarantee No Per-Call Charges Free Software Updates Priority Queue Annual System Review Hardware Discounts

Ready to Get Started?

Contact us for a customized plan — no commitment required.

Service Highlights
Unlimited Support
Free Updates
Priority Response
Need a Custom Plan?

We tailor every engagement to your business size and needs.

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